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New World Dinettes

Deliver by own trucker. Free Assembly Have Quetion? (516) 437-2377, (718) 343-1881
UNBEATABLE WAREHOUSE PRICESMORE DISCOUNT AT CHECKOUT!
Welcome to New World Dinettes.

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Customer Service

Shipping & Delivery

We are using two different shipping methods for the delivery. For stools , we ship out using UPS within 7~10 business days from the date of order received. For dinette sets and cabinets, we deliver the product and install within 2 weeks (10 business days) for most of the items using our own trucker. Free installation is included. In order to provide a quality service with our deliveries, we utilize our own truckers to transport your valuable product to guarantee the damage free delivery. Unfortunately, we are only able to cover the New York City and its surrounding area for now, but we are planning to expand the coverage.

Coverage Area for Local Delivery:(Dinette Sets and Cabinets)

    NY State
  • New York City 5 bouroughs: Manhattan, Brooklyn, Queens, The Bronx, and Staten Island
  • Long Island
  • Wechester County (Yonkers)
    NJ State
  • Bergen County

Once we receive your order, we will make the delivery appointment by phone and/or email. Once again, we will confirm the delivery the day before the appointed date.
Payments
We accept major credit cards including MasterCard, Visa, and American Express.
Privacy & Security
It is very important for us to have customer's trust in us. We keep customer's private information strictly for order processing only. We do not and will not abuse or sell your information in any case. Also, we are using 128 Bit SSL certificate to protect your personal information such as credit card number during the checkout process.
Returns & Replacements
Unless otherwise stated , you can return the product under the following conditions.
  • You will be responsible for the round trip shipping charges if the furniture has already been shiped
  • A 15% re-stocking fee will be deducted from your refund.
  • Any returns must be in their original packaging.
  • We cannot accept returns for the merchandise ordered with customized design and specific materials
  • We cannot accept returns for assembled merchandise.
  • Items will not be authorized for return after 15 days from the delivery completion date.
Your credit card will be refunded once the manufacturer receives the returned item. Please contact us and we will assess your situation. Please contact us by the contact form,email or phone.
Viewing Orders
If you would like to check the current order processing status or the past history, you can login into our website using your email address that you created account with us. You can check the current order status, print receipt, and lookup all the order history in the past. You can also manage your personal information or change password through My Account menu.
Our Store Location

Address:
NEW WORLD DINETTE CO. INC.
1560 HEMPSTEAD TURNPIKE
ELMONT, NY 11003
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Telephone
(718) 343-1881
(516) 437-2377